The Eldercare Locator—a public service supported by the U.S. Administration on Aging—is the only nationwide service that connects older Americans and their caregivers with trustworthy local support and resources on an array of aging issues. This report examines 2016 data collected by the Eldercare
Locator—calls, email requests and on-line  chats—which indicates two major findings: First, the need for services among older adults is increasing and, second, the needs of this population are more complex than ever before.