HCBS Business Acumen Center Toolkit

The HCBS Business Acumen Center and its partners are developing a toolkit to prepare community-based organizations (CBOs) to contract with integrated health care entities and provide tools and resources to help expand the ways CBOs do business. The toolkit is being released chapter by chapter. Here you can find each chapter in the toolkit, as they are released, as well as resources by category.
The first module, “Step 1: Prepare” provides guidance to CBOs serving people with disabilities on the information, data and people needed to inform the development of their strategic plan. The second module, “Step 2: Plan” provides guidance on how to analyze, prioritize, and organize the information and data collected in Step 1. The third module, “Step 3: Stabilize” addresses common issues that CBOs struggle with on a daily basis, including issues around human resources, business processes and financial management.
These user-friendly resources include a collection of templates that CBOs and their teams can use to conduct their environmental scan, identify and develop strategic priorities and potential strategies, develop and implement strategic and operational plans, and monitor the effectiveness and progress of those plans.

Learn more about the HCBS Business Acumen Center. This effort is led by ADvancing States in partnership with national organizations and funded through a grant from the Administration for Community Living.

Learn more about ACL’s Business Acumen Initiative to help states and community-based organizations build networks and respond to delivery system changes, including technical assistance, building business capacity for successful contracting with integrated care entities, and developing pathways to sustainability.