Measuring How Social Relationships Contribute to the Outcomes of Program Participants

Human services programs know the relationships they develop with participants and those they help participants develop outside of their organization matter, but they often struggle with how to measure and track how relationships and social connections contribute to program outcomes. This webinar will:

  • Provide an overview of social capital—or the value that arises from relationships—and describe why human services programs should try to measure and evaluate their success in helping participants build social capital;
  • Offer concrete examples of ways to measure social capital in human services programs, and key considerations in doing so;
  • Explore the value of logic models and approaches for documenting social capital inputs, activities, outputs, and outcomes in a program logic model; and
  • Demonstrate how one program is tracking social capital to measure program outcomes, support programming, and build evidence of success.