The success of any customer outreach campaign is having a comprehensive understanding of their drivers and the solutions your organization can apply to their needs. This webinar addresses some of the primary drivers for health care organizations in the wake…
Toolkit: Findings From The Nutrition Services Program Process Study And Meal Cost Analysis
The Title III-C Nutrition Services Program (NSP) represents a key component of America’s strategy for ensuring that the health and social needs of older adults are adequately met. By promoting access to nutritious meals, facilitating social contact, supporting family caregivers…
Toolkit: An Introduction to the Consumer Financial Protection Bureau’s Office for Older Americans
In this webinar, listeners will learn about the Consumer Financial Protection Bureau (CFPB) and the Bureau’s Office for Older Americans – dedicated specifically to financially protecting and educating seniors. In this webinar, listeners will explore how the CFPB’s unique consumer…
Toolkit: HCBS Providers Use Quality Improvement to Demonstrate Impact
In this webinar, listeners gained an overview of quality improvement, learned how it can be used to improve your program and how it can be used as an effective tool for piloting with hospitals and payers. Presenters: This training was led by…
Toolkit: Improving Aging Services for LGBT Seniors
In this webinar, listeners will have the opportunity to learn from Tim R. Johnston, Manager of Education and Training for the National Resource Center on LGBT Aging – why it’s different to grow older as a lesbian, gay, bisexual, or…
Toolkit: Emergency Preparedness for Homebound Seniors – Be Prepared, Be Informed, Be Safe!
Emergency Preparedness for Homebound Seniors – Be Prepared, Be Informed, Be Safe! Summary of webinar: This webinar discussed how homebound seniors can be particularly vulnerable in times of emergency, including natural disasters, weather events, and power outages. Also included in…
Toolkit: Positioning Your HCBS Program in the Healthcare Market
Positioning Your HCBS Program in the Healthcare Market The healthcare landscape is changing rapidly and the need for home and community-based services (HCBS) is rising. Becoming familiar with new terminology, understanding the healthcare marketplace and developing partnerships in your network…
Toolkit: Safe Food for Seniors Begins at Home
This webinar showed how food safety is a key concern for homebound seniors, who are at increased risk for foodborne illness. Researchers at Rutgers, The State University of New Jersey, partnered with Meals on Wheels Association of America and five…
Toolkit: Million Hearts for Millions of Meals: Reducing Sodium in Home Delivered and Congregate Meals
The webinar showed how sodium reduction, meeting national recommendations for sodium intake in home delivered and congregate meal settings, and successful implementation of sodium reduction strategies in the Meals on Wheels program can contribute to preventing a million heart attacks…
Toolkit: POMP To Go Part 1
Resource Topic Guide The POMP website contains all the information and tools necessary to conduct performance-related surveys of Older Americans Act service recipients on the state and local level. These tools may also be useful to other social service and…
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